Refund Policy
At Inquired Minds, we stand behind the quality of every piece we make. If something is not right, we will make it right.
Return Window
We accept returns within 14 days of the delivery date. After 14 days, we are unable to offer a refund or exchange.
Eligibility
To be eligible for a return, your item must be:
- Unworn and unwashed
- In its original condition with all tags attached
- In its original packaging
Items that do not meet these conditions will not be accepted and will be returned to the sender.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale or discounted items
- Gift cards
- Items marked as "Final Sale" on the product page
How to Initiate a Return
- Email us at hello@inquiredminds.com with your order number and reason for return
- We will respond within 24–48 hours with return instructions
- Ship the item back to the address provided
- Once received and inspected, your refund will be processed within 5–7 business days
Refund Method
Approved refunds are issued to your original payment method. Please allow 5–10 business days for the amount to reflect in your account depending on your bank or card provider.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at hello@inquiredminds.com with your order number and a photo of the item. We will resolve the issue promptly at no cost to you.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item, defective product).